Terms & Conditions

Terms & Conditions

About us

Fives Futbol (Pty) Ltd (“Fives Futbol”) brings the exciting, fast paced, end-to-end game 5-a-side football to South Africa. 5-a-side is played on state-of-the-art, all weather, floodlit, synthetic grass facilities. It is played all year round, rain or shine, day and night.   More action! More goals. More football.   Small pitches, urban locations, short game times and manageable team sizes make the small-sided game (5v5) more accessible than conventional football (11v11).

Use of Facilities

Admission to the property and facilities are reserved.

By participating in the 5-a-side football, you understand the contact nature of the sport and understand the risks associated therewith. Team captains are responsible for team fees, if not paid in full Fives Futbol can hold captains liable for the full fee.

Any person entering the facility (”the property”) and / or utilising any of the facilities on the property (”facilities”) shall do so entirely at their own risk. Neither Fives Futbol the shareholders nor operators of the property and facilities or any of their directors, insurers, prescribed officers or employees shall be liable for any loss, damage or injury (bodily injury, personal injury, sickness, disease, death), accidental or otherwise or any other loss of any kind of other loss,to any property of or suffered by any person howsoever arising or by whomsoever caused any manner connected with the use of the property and/or facilities, whether any such liability, claims, and demands result from the act, omission, negligence, or other fault on the part of the shareholders, operators, directors, prescribed officer or employees of Fives Futbol, and agrees to indemnify the aforesaid parties for all liabilities or losses incurred in connection with their use of the property and facilities, without limitation. 

Use of Online Website

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty

The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.   The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.   The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

  We reserve the right to:  

  1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  2. Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
  3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy and Data Protection

Words appearing in inverted commas, shall have the meaning ascribed thereto in the Protection of Personal Information Act 4 of 2013.

We are committed to protecting your privacy and protecting your “personal information”. This privacy policy applies to all the web pages related to this Website.  

By continuing to use this Website, you agree: to the terms and conditions set out in this clause which constitutes our privacy policy; and consent to us “processing” the “personal information” that we may obtain via your completion of our online forms, participation in any of our programmes, events and/or activations (online or offline) and in particular you agree and consent to our “processing” of your “personal information” by making same available to sponsors when you participate in programmes ,such as said sponsor events/activations or online sponsor ‘widgets’. If you do not agree with this privacy policy, please do not continue to use the Website and/or our services.  The information will not be used for anything other that stated in these terms and conditions   The Website may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Website; the pages that you access while at the Website; the Internet address of the Website from which you linked directly to our site; your email address; your cell number; your date of birth; your preferred venue; your position and the answer to the given multiple choice question . This information is used to help improve the Website, analyze trends, administer the Website and profile our market.   We may need to change this privacy policy from time to time in order to align it with legislation, address new issues and reflect changes on our Website. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this privacy policy regularly. If you have any questions or concerns about our privacy policy, please send us an e-mail.   Your continued use of the Website following the posting of changes to these terms and conditions and continued engagement and use of our services, will mean that you accept those changes and consent to the “processing” of your “personal information”, by us.

Cookie/Tracking Technology

The Website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Website, and understanding how visitors use the Website. Cookies can also help customize the Website for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Refunds/returns Policy

Should you for any reason wish to cancel your purchase/booking you will be liable for a 15% handling fee. You must advise us in writing of your cancellation atleast 24 hours before the scheduled booking time and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 14 calendar days.

Payment Options and Pricing

All transactions will be processed in South African Rands (ZAR).   Fives Futbol endeavours to offer you competitive prices on current products; you're total order price will include the price of the purchase plus any applicable   sales tax and shipping charges (on the day of shipping).   Fives Futbol reserves the right to change pricing at any time without prior notice.   Should Fives Futbol reduce it’s price on any shipped products within 10 working days of shipment,   you may contact us and request a refund of the difference between the price you were charged and the reduced selling price. To receive the refund you must contact us within 14 days of shipment.

Credit Card

We accept MasterCard and Visa credit cards. If you do not have a credit card please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under in the Your Account section available for use whenever you’re ready! Sorry for the inconvenience.

EFT (Electronic Fund Transfer)

One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart/booking facility proceed to “Checkout” and follow the order processing instructions. Select the option to pay via EFT. You will then have to load Fives Futbol as a beneficiary on your internet banking and use the unique order number in the reference line for your payment. This should ensure speedy processing and delivery of your selected products.   Banking Details:   Bank: FNB Adderley Street   Branch No.: 201409   Account Name: Fives Futbol   Account No.: 62272523335   Account Type: Cheque  

Direct Deposit

You may pay for your products/bookings through a direct deposit. It’s exactly the same as doing an EFT payment, except you’ll have to go into your bank and physically make your direct deposit there. Please fax through your deposit slip to us on (011) 555-5555 to ensure your payment is confirmed and order shipped as quickly as possible.   For more information about how to order, special order requirements and other payment options, please contact our Support Team on Fax (021) 5551707 or email [email protected].

Security Policy

  1. Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
  2. Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
  3. The Merchant does not have access to credit details.
  4. Virtual Card Services continually reviews and enhances its security in line with technological changes.


We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).


The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

POPIA Compliance

Our Privacy Notice governs the way that Fives Futbol Pty Ltd ('we', 'our', 'us') treat your Personal Information ('PI').

We will only process your PI if it is legal. We respect your privacy and will treat your PI confidentially. Your trust is important to us.

Some general rules we apply to keep your trust are:

  • Different interactions with us will need different levels of disclosure of PI. If you are unsure or uncomfortable with the reason why PI is needed, feel free to obtain clarity before disclosing that PI.
  • Our Privacy Notice will indicate the purposes for which your PI is collected, used and shared.
  • We will always process your PI legally as in a manner allowed or required by law. Similarly, when needed we will ask for your consent.

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.


I understand that all the designs and trademarks are registered to Fives Futbol and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Fives Futbol for any civil action or any legal action deemed necessary against me.

Contact Details

  • Fives Futbol Century City
  • Corner of Mercantile Road and Century City Boulevard 
  • [email protected]
  • 0215551707